Yes! Patterson Weaver Law, LLC is open for business and ready to help!
However, as everyone is aware, the COVID-19 outbreak and related government orders and guidance has created challenges for all Coloradans and has severely impacted the courts. In order to protect the health of our staff as well as our clients, we have made some adjustments in how we operate and communicate. Please see the FAQ below that answers the most common questions we have recently received.
1. Are you Accepting new Clients?
Absolutely! We are always excited to help new clients.
2. Is Your Office Currently Open During Normal Business Hours?
Yes! Patterson Weaver Law, LLC is maintaining normal business hours from 8 AM to 5 PM every day. We have made some changes though. First, approximately half the staff will be working from home on any given day. However, as we are fairly tech savvy for a small firm, staff working from home are generally still available while they are home, and have the ability to answer office phones from home. Second, our lobby is closed and in person meetings are rare and by appointment only. Third, we are now offering video-conferencing when we believe a simple phone call may not be sufficient, which could include initial consultations and, at times, discovery reviews.
3. When and how can I Contact you?
As always, we can be easily reached by phone at (719) 264-9858 during business hours. We are excellent at answering our phones live when someone calls. However, if staff is on another line, please leave a message and we will get back to you very quickly. If you call after hours, simply leave us a message and we will get back to you quickly the next business day (or more quickly if it is an emergency).
If you are a potential client, feel free to use the 24 hour chat feature or contact form features on our website anytime to request a call back about your matter.
4. What Video Chat Platforms do You Offer for Clients?
We currently offer Zoom, Google Hangouts, and Skype. We have excellent internet speed at our office and have had good (although not perfect) success with these platforms. However, please keep in mind that a good video chat requires a fast internet connection on both sides. If you schedule a video chat with us, please be sure you are in a location that has sufficient bandwidth to support the chat.
5. How can I get Updates Regarding the Status of my Case or Legal Matter?
As always, you can contact us anytime for an update on your case or matter. If you need to speak with one of our attorneys and they are not immediately available, we would be happy to schedule a phone or video conference with them usually within 24-48 hours. We also reach out to clients whenever there has been a development in a case.
6. Are Courts of law Still Open in my Area? Will my Court Date be Rescheduled? What if I Can’t Come to Court Because I’m Sick or Quarantined?
This is an excellent, complicated, and ever-changing question. While the courts are technically still open, they are attempting to reduce the number of in-person appearances during this time. This means that many, if not most, cases are getting pushed out to dates in early to mid-summer. That said, there are still some types of cases and appearances that must happen quickly, pandemic or no, and those matters and appearances are still being held.
If you have a court date and are sick or quarantined, you should inform your attorney (hopefully us) immediately so that we can inform the Court and get your appearance waived or change your appearance to a phone appearance. If you do not have an attorney, you should call the relevant court immediately to let them know. For the health and safety of court staff and the public generally, the courts have no interest in having anyone sick or quarantined in the courthouse at this time.
7. Will Scheduled Depositions, Mediation, Arbitration, or Settlement Negotiations Occur as Planned?
Generally, the COVID-19 situation is delaying many types of matters and deadlines. However, if you have a scheduled deposition, mediation, arbitration, settlement conference, or any other type of legal matter scheduled, you should call the involved attorneys and/or parties as appropriate to discuss the status of those events and whether they are still occurring or have been delayed.